Customer Service Associate

Job Description

Employment Type:

Full Time, Permanent

Job Description:

Dear Candidate,

Greetings from Teleperformance….!!!

Bulk hiring for Premium Customer Service Process!


Minimum Qualification: Graduate/Undergraduate

Minimum Experience : 1 year in BPO [ Documented]

Candidate Should be comfortable with 5.5 Days working & Rotational Shifts .

Immediate Joiner

Work from office job.

  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Job Category: White Collar
Job Type: Full Time Part Time
Job Location: Banglore

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